Legal
The rules, written to be read.
Our policies in one place. Each page starts with a short summary in plain terms, and the full text follows.
Last updated
What happens to your text
Your text is used to run the job and deleted when processing finishes. The result waits, encrypted at rest, until your webhook receives it or you fetch it, then it's deleted. Anything not collected is deleted after 60 minutes.
Terms of Service
The contract for using the API and the website: plans, renewals, overage, ownership, scraping and liability.
Updated October 5, 2026
Privacy Policy
The personal data we collect, why, who processes it, how long we keep it and how to use your rights.
Updated October 5, 2026
Payments and refunds
All payments are final. What that covers, how cancelling works and how we fix billing mistakes.
Updated October 5, 2026
Cookie Policy
Every cookie we and our advertising partners set, what each one is for, and how to change your choice.
Updated October 5, 2026
Acceptable Use Policy
Who may use the service and what it may not be used for, including academic, student and government use.
Updated October 5, 2026
Questions
Email support@intactvoice.com about any of these policies, or to make a privacy request.
Operated by IntactVoice
Quick answers
- Do you keep my text?
- No. It's deleted when processing finishes, and results are deleted once delivered. Details
- Do you sell or share it?
- Never. Not with advertisers, data brokers or anyone else. Details
- Can I get a refund?
- All payments are final, except where the law requires a refund. Details
- How do I cancel?
- In Billing, anytime. You keep access until the paid period ends. Details
- Do you train on my text?
- No. And OpenAI, which runs our edits with storage off, doesn't train on API data by default. Details
- How do I delete my account?
- Email us from the address on the account. We delete it within 30 days. Details